Dental Emergencies

Emergencies of any sort are distressing.

At Billingshurst Dental Practice we understand this and whether you have severe toothache or have chipped a tooth, we will always endeavour to see you as soon as possible and in most cases on the same day (depending on when you call).

Sometimes it is very important that a dentist sees you as soon as possible when a problem arises. Toothache, swelling and sharp broken teeth need to be treated as urgently. In the event of an accident, a knocked-out or loose tooth should always be treated immediately.  

How to Get Help in an Emergency

If you require an emergency appointment please call us on 01403 783688.

If you have a dental emergency outside of our opening hours, please call the usual number and listen to the answerphone message, which will give you up-to-date information of our out of hours emergency cover.

Emergency appointments are available every week day for registered patients. We would ask patients to call as early in the day as possible when our experienced team of receptionists will assess your problem and direct you to the earliest and most appropriate appointment. If the lines are busy when you call, please leave a message on the answerphone with a brief summary of the problem and you will be contacted as soon as possible to arrange a time to attend.

Out of hours

Out of hours emergency advice is available to all our patients. Should a problem arise during the week outside surgery hours (8.30 am to 5pm) or on weekends or bank holidays please contact our ‘out of hours’ dental emergency service- ‘the 24/7dentist’ on 03301 759995 or by visiting their website via the link button below.

There is a lot of helpful information contained on the website giving advice on how to manage your dental emergency. The ‘on-call’ dentist will assess the degree of your emergency and if appropriate arrangements will be made for you to attend an emergency dental facility of your choice. Fees for the call out and any emergency treatment provided can be viewed in the ‘fees’ section of the website. If no treatment is provided or required a fee of £50 will be incurred for the assessment and advice given by the dentist.

Care Plan members are able to make a retrospective claim of up to £200 per annum for any emergency call out and treatment fees incurred (including telephone advice). Please note a £15 excess payment applies per claim. Following your emergency please contact the practice and we will help you with your claim. Make sure treatment invoices and receipts are included when making a claim     

NHS patients have the choice to pay for this service as a private option or can be directed to local NHS hospital services (contact numbers listed on the practice answerphone message).